In the event that you need to remember the username on your MobyMax Families account, you can quickly request that the username be sent to your email by following the steps below:

  1. Open the MobyMax Families sign-in page in another tab.
  2. Click the "Forgot your Family Username?" link.
  3. Enter the email address associated with your MobyMax account. 
  4. Click on the "Send" button.


If your email address is matched to an existing MobyMax Families account, you will receive an email with your MobyMax Families username. Be sure to check your junk or spam mail folders in the event that the email doesn't show up in your inbox.

If you require further assistance with obtaining the username on your account, please contact our support team directly.