If you're having trouble recalling the username for your MobyMax Families account, don't fret! We have a simple and convenient solution that will help you recover it. Just follow the steps outlined below, and we'll send your username directly to your email:

To retrieve the username on your MobyMax Families account:

  1. Open the MobyMax Families sign-in page in another tab.
  2. Click the "Forgot your Family Username?" link.
  3. Enter the email address associated with your MobyMax account. 
  4. Click on the "Send" button.


If you've requested your MobyMax Families username to be sent to your email, keep an eye out for it in your inbox! In case you don't see it there, be sure to also check your junk or spam mail folders. As long as your email address is linked to an existing MobyMax Families account, you should receive the email with your username in no time. 

Looking for some additional help with getting your MobyMax Families username? No problem! Our support team is always here to lend a helping hand. Feel free to contact us directly for further assistance.