MobyMax’s merge feature allows administrators to combine duplicate student accounts while preserving all student progress and data. When merging accounts, admins select one as the master account, which retains the student’s username, password, and full profile. Any current-year data from the duplicate account is then transferred into the master account.
How Does MobyMax Identify Duplicate Accounts?
MobyMax scans for potential duplicates using a combination of:
The student name.
The Student ID.
The student’s username.
If a match is found, admins can then select one account as the account to remain after merge.
To Merge Student Accounts:
Sign in to your MobyMax administrator account.
Select the Students Roster link on the left navigation menu.
Click on the Manage Roster link at the top of the page.
Select the Merge duplicate student accounts link.
Review any flagged student accounts that appear automatically.
Click the radio button under the Student remaining after merge for the account you want to retain.
Place a checkmark in the box next to the account(s) you want to merge into the selected student account.
Click the Merge button.
Note: If your school or district is auto-rostering with Clever or ClassLink, you will need to first click the Settings button on the left navigation menu and then check the box next to Allow manually added users when auto-rostering before this option is displayed.
After Merging:
Once merged, a plus sign (+) or caret symbol (˅) will appear next to the student’s name, indicating the student has a merged account. The merge process may take a few minutes to complete.
Student merges are permanent and cannot be reversed.