If your students aren't seeing assigned skills or modules, several common settings may need adjustment. Use the checklist below to quickly identify and resolve the issue.

Is the subject icon visible on the Student Dashboard?

If the subject icon is missing, the module is likely hidden.

• Go to Settings and check the Hidden Modules section for both:

  • Your default teacher settings

  • Individual student settings

Is the module hidden by the principal teacher?

If you see the message, “This is hidden by the principal teacher,” and cannot modify the checkbox:

• The student's Principal Teacher has hidden the module.

• Either:

  • Ask the principal teacher to update their default hidden module settings, or

  • Change the student's Principal Teacher to yourself to apply your settings.

Tip: If you are listed as the principal teacher, double-check that the module isn’t hidden in your own settings.

Is the assignment start date in the future?

Assignments scheduled with a future Start Date will not appear until that date arrives.

• Revisit the assignment settings and:

  • Ensure the Start Date is set to today or earlier.

  • If the option “Don’t show right now. I will decide later...” was selected, update it to make the assignment immediately visible.

Is the student using the correct account?

Students may be logging into duplicate or incorrect accounts.

• Confirm the student’s Username and Password match the credentials on your Teacher Roster.

• If a duplicate account exists under another teacher, remove or consolidate as needed.

Still Having Trouble?

If the issue persists after verifying these settings, please contact MobyMax Support for further assistance.