Welcome to the MobyMax Help Center

FAQ

Tech Troubleshooting

What if I Can't Find My School in Moby When Registering For An Account?
Tue, Mar 25, 2025 at 11:45 AM
What Do I Do if I Can't Hear Sound?
Tue, Mar 25, 2025 at 11:53 AM
How Do I Zoom in on an iPad?
Tue, Mar 25, 2025 at 12:02 PM
What Do I Do if I Can't See Images?
Tue, Mar 25, 2025 at 12:10 PM
How Come My Students are Being Told Their Answer is Incorrect When They Selected the Correct One?
Tue, Mar 25, 2025 at 12:17 PM
Why Aren't My Student's Timers Working Correctly?
Tue, Mar 25, 2025 at 12:25 PM
How To Troubleshoot MobyMax Sign-in Issues
Tue, Mar 25, 2025 at 12:53 PM
My Student Accidentally Signed in With the Wrong Account Information and Worked in Another Student's Account. Can This Be Reversed?
Tue, Mar 25, 2025 at 12:59 PM
How Do I Clear My Browser’s Cache and Cookies?
Fri, Jan 23, 2026 at 10:42 AM
I'm Receiving a 403 Error. What Do I Do?
Tue, Mar 25, 2025 at 1:39 PM
What iPad Settings Should I Use with MobyMax?
Tue, Mar 25, 2025 at 1:44 PM
What Do I Do if I Can't See Students Listed in Real Time?
Tue, Mar 25, 2025 at 1:54 PM
How Do I Disable Autofill Answer Suggestions for MobyMax
Mon, Oct 23, 2023 at 1:43 PM
How Do I Take A Screenshot For Moby Support?
Tue, Jan 27, 2026 at 10:48 AM
How Do I Fix Repeating Skills In MobyMax?
Tue, Mar 25, 2025 at 2:23 PM